Smith Rock Climbing School Policy Information

Deposits and Payments:

A 50% deposit is required to hold a spot for you on one of our trips. Full payment is due 60 days prior to the first day of your trip. If you sign up for a trip that starts within 60 days, full payment is due at that time. We accept checks, money orders and Visa/ MasterCard. Due to the dynamic nature of our schedule, checks cannot be accepted for payment within 30 days of the start of your trip.

Cancellations and Refunds:

Timberline Mountain Guides, Inc. /Smith Rock Climbing School reserves the right to cancel a trip due to lack of sign ups, or other factors beyond our control. In this case, you will have the option of receiving a refund or rescheduling for a later date. Timberline Mountain Guides, Inc is not responsible for additional expenses incurred including non-refundable airline tickets, equipment, lodging and other travel related expenses.

• If you cancel for any reason, prior to 30 days before your trip, we will happily give you a refund or you can reschedule for a later date.
• If you cancel less than 30 days, but more than 72 hours, before your trip, a credit will be issued but no refund is available.
• No date changes or cancellations can be made within 72 hours of the start of the trip, and no credit or refund will be available.

For the above reasons, we recommend that you purchase travel insurance from a travel agent.

Weather Policy:

Once a trip begins, if the activities are cut short due to weather, there is no refund available.